Welcome to [www.goldenoud.in]!


refund: approved refunds will be processed and credit within 5- 7 days

return: we have a 6 days return policy

shipping policy: the product will be shipped with in 2-3 days and delivered within -

5-6 days

contact name- shaik yousuf sharief

Terms & Conditions – GoldenOud.in

Last Updated: 20 November 2025

Welcome to GoldenOud.in (“we”, “our”, “us”).
By accessing or purchasing from www.goldenoud.in, you agree to the following Terms & Conditions.
Please read them carefully before using our website.

1. General Information

GoldenOud.in is an online store that sells perfumes, attars, fragrance oils, and related products.
By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

2. Products & Descriptions

• All our product descriptions and images are provided for reference only.

• The fragrance strength, longevity, and projection may vary depending on skin type and external conditions.

• We do not guarantee that product colors or packaging shown on the website will be exactly the same in real life.

3. Pricing & Payments

• All prices listed on GoldenOud.in are in Indian Rupees (INR).

• We reserve the right to update or change prices at any time without prior notice.

• Accepted payment methods include UPI, Debit/Credit Cards, Net Banking, and other online payment options.

• Orders will only be processed once full payment is received.

4. Shipping & Delivery

• Orders are shipped across India via trusted delivery partners.

• Delivery usually takes 3–7 business days, depending on the location.

• Delays may occur due to weather conditions, logistics issues, or festivals.

• Once shipped, you will receive a tracking ID by SMS/Email/WhatsApp.

5. Returns, Replacements & Refunds

A return or replacement is allowed ONLY if:

• Wrong product received

• Damaged product received

• Missing items in the order

To request a return or replacement:

• Contact us within 48 hours of delivery

• Provide unboxing video + order details

Refunds (if approved) will be processed within 5–7 working days.

6. Order Cancellation

• Orders can be cancelled before they are shipped.

• Once shipped, cancellation is not possible.

• Refund for cancelled orders will be processed within 3–5 working days.

7. Customer Responsibilities

By purchasing from GoldenOud.in, you agree that:

• You will provide correct and complete address/contact details.

• You will not misuse our website or attempt unauthorized access.

• You will not resell our products without permission.

8. Intellectual Property

• All content including images, logos, product descriptions, designs, and text on GoldenOud.in are the property of Golden Oud.

• Unauthorized copying, downloading, or reuse is strictly prohibited.

9. Privacy & Data Protection

We respect your privacy.
Your personal details (name, mobile number, address, etc.) are used only for:

• Processing your order

• Customer support

• Delivery services

We do NOT sell, share, or misuse customer data.

(A separate Privacy Policy can also be created if you want.)

10. Offers, Discounts & Coupons

• Discounts and coupon codes are subject to availability.

• We reserve the right to modify or cancel offers at any time.

• A coupon cannot be combined with any other existing offer unless stated.

11. Limitation of Liability

GoldenOud.in is not responsible for:

• Allergic reactions caused by perfumes or oils

• Delays caused by courier partners

• Typographical errors or price mistakes

Your usage of our products is completely at your own discretion.

12. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be handled in the jurisdiction of Hyderabad/Your City Court

13. Contact Information

For any questions or support, you can reach us at:

📧 Email: goldenoud99@gmail.com
📞 Phone/WhatsApp: 9642903578
🌐 Website: www.goldenoud.in

Privacy & Policy:

Here is a customized Privacy & Policy draft for your www.goldenoud.in perfumes business. It covers all major clauses required for e-commerce sites in India and can be placed in your website’s footer or linked from all pages for transparency.

Privacy Policy for Golden Oud (www.goldenoud.in)

1. Introduction

Golden Oud (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed ​

2. What Information We Collect

• Personal details: Name, phone number, email address, mailing address, and payment information​

• Purchase data: Products purchased, order value, transaction dates.

• Browsing data: IP address, device type, browser details, cookies, usage analytics.

3. How We Collect Information

• When you create an account or make a purchase.

• Through contact forms, newsletter sign-ups, or customer support queries.

• Automatically via cookies and analytics tools.​

4. Why We Collect Information

• To process orders and deliver products.

• To provide customer support and respond to inquiries.

• To send updates, offers, or promotional material (with consent).

• To improve website experience and personalize content.​

5. Sharing of Personal Information

• With trusted third-party service providers (payment gateways, delivery partners) strictly to fulfill orders and services.

• We do not sell your personal information to any other parties​

6. Use of Cookies and Tracking

• We use cookies for website functionality, preferences, and analytical insights.

• You can manage or disable cookies in your browser settings.​

7. Data Security and Retention

• Data is hosted using secure servers and modern encryption technology.

• We retain personal data only for as long as required to fulfill purposes outlined above or to comply with legal obligations.​

8. Your Rights

• You may access, update, or request deletion of your personal information by contacting us.

• You may opt out of promotional communications at any time​

9. Children’s Privacy

• We do not intentionally collect data from children under 13 years. Parents may contact us for concern about child data and deletion requests​

10. Changes to This Policy

Golden Oud reserves the right to update or modify this policy anytime. Changes will be posted on this page with appropriate ​

11. Contact Information

For privacy-related questions, requests, or concerns, please contact:
SHAIK YOUSUF SHARIEF
Email: goldenoud99@gmail.com
WhatsApp: +919642903578​

How to Use

• Review and customize this template with your legal advisor if necessary.

• Place it as a link (“Privacy Policy”) in the footer of www.goldenoud.in.

• Update periodically as laws or business practices change.

This template is based on best practices for Indian e-commerce businesses and includes core clauses for international compliance (GDPR, CCPA) if you serve EU/US customers​

Terms & Conditions

Privacy FAQs

What data is collected?

We collect only essential info like your name and email for orders.

How is data used?

Do you share my info?

How do you protect data?

Can I delete my data?

Your data helps us process orders and improve your shopping experience.

We never sell your personal information. Data is shared only with trusted partners for order fulfillment.

We use secure servers and encryption to keep your information safe at all times.

Yes, contact us anytime to request removal of your personal information.

Contact Us

Reach out anytime for questions about our privacy policy or perfumes.